![]() If you are currently receiving the message, “Sorry, your payment was refused by the financial institution. Occasionally, emails do get stuck in junk mail folders, so, before anything else, we recommend you search there for our email (the sender name will be PC HelpSoft). As a backup, a copy is also emailed to you upon order completion. Your license key is displayed on the ‘Thank You’ page immediately after purchasing. ![]() I lost or didn’t receive the email with my license key. See answers to the most frequently asked questions below.
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